After-service

Before applying for repair

Some product troubles may be rectified by the customers themselves. We will supply the product manual.

Trouble diagnosis

We will provide a variety of repair services to our customers based on our separate repair terms.

Most of the items available at Faushun online store come with warranties. Warranty terms and conditions vary depending on the manufacturer and product type. On average, solar equipment comes with the following warranties:

 

Solar panels

25 year performance warranty
10 year equipment warranty

Solar batteries

5 year warranty for lead-acid batteries
10 year warranty for lithium-ion batteries

Inverters

12 year warranty

Charge controllers

5 year warranty